josephbw
Active Member
I have been purchasing model RR equipment mostly from Trainworld recently due to the lower cost , fast shipping, and excellent selection. I sent in an order last night that was big enough to earn the $50 Fathers Day discount. I always send it in with the provision to cancel out of stock items. Today Bella called and said that one of my items was out of stock, and asked if I would like to substitute something so that I could still get the $50 discount. I asked her if I could call her back with a new selection, and she said sure. About 10 minutes later I called her back, she actually answered the phone, I gave her my new item number, and she thanked me, and said the order will be shipped right out. She was very friendly, efficient, and pleasant to talk to. I recieved an email from them later that my order would be here Tuesday.
I just wanted to let you guys know that Trainworld is a great place to spend your model RR money. I hear stories all the time about lousy customer service from other places, and it makes me feel good to publicly pat someone on the back for a job well done.
Edit for clarification.
I just wanted to let you guys know that Trainworld is a great place to spend your model RR money. I hear stories all the time about lousy customer service from other places, and it makes me feel good to publicly pat someone on the back for a job well done.
Edit for clarification.
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