So... I've got asthma
I use an inhaler - but only as needed, which is maybe 6 times a year.
Wife's insurance includes one of those mail order pharmacies, but they send 3 mos at once.
Noticed I had only a couple months left on my #1 inhaler (I keep a spare, but try to get them 6 mos apart so the exp date is different). Normally, I have my Doc put in 1 mos supply ONLY no refills.
Because, the mail order can send up to 3 mos at once.
I sent the doc an email and asked for a renewal since one of my inhalers was about to hit the exp date ( maybe 30 doses used out of 200). I forgot to remind him to do one month only.
Not only did I get three months, I got an extra month! showed up today.
View attachment 136646
Expiration is only Mar of 2023.
ONE will last me more than that time. I didn't even use a full inhaler's worth of doses when I lived in wildfire and smog zones in Los Angeles.
These are not expensive, but I hate to wast three of them.
So I called, and am making a customer service rep work... I'm polite, and thanking her for her help... but sending four inhalers that are emergency use only doesn't make sense.
Amazingly, they're happy to refund me 3/4 of my $10 co-pay. They don't want to mess with taking them back. I can keep them. Oh Joy.
I swapped out the one inhaler that expires in Feb. I might get to swap the second one out before Mar of 2023. I forget the expiration on it. It's somewhere in 2022.
It's not that I want my $7.50 back... it's the idea that because they CAN send all four at once and bill the insurance for them, they will.
Take them back? Nope. Give me a paltry sum back to make me go away, sure.
Medicine in the USA is a racket.