OK, so you guys know I have a policy to always replace damaged parts no matter what the reason or how they got damaged. I'm glad to do that, & I mean it too, I never want anyone to be afraid of buying a hydrocal kit because they're afraid it might arrive broken or that they may accidently break it while putting it together. OK. So this hobby shop calls and tells me that a customer returned a kit because the parts were all broken. Fine, no problem. I sent them a new one. Then I got the old kit back & it looked as pictured. I called the store up, you know, to see how in the heck the box had gotten so mangled. "The customer said his dog chewed it.". Seriously : ) But here's the thing, even if I would have known that before hand how the kit got crunched I would have replaced it. Remember that next time you're looking to buy a new kit for your collection. : ). Cheers!
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PS. I'll throw in a set of our new extremely deteriorated sidewalks (a $25+ value) with each HO or O Scale order I get over $50 this weekend. Free shipping too (UPS Ground US Mainland)! Either visit the site www.downtowndeco.com, email me email@example.com or call 406-821-0181. Offer good until midnight 8/5/12