Pacific Western rail Systems

[dispatcher812]

Has anyone ever used this website to buy product?

http://www.pacific-western-rail.com/main.php

If so what was your experience? I have found an item I want but I am a little skeptical when it comes to this. I tried ordering from a website before for a train product, I even entered my credit card number, only to find out that the company was no longer in business. I tried the phone number to see if it was legit and all I got was a fax machine.

[Rico]

I've never dealt with them myself but I know friends who have, and heard only good reports.

[AndrewC]

I give them 2 thumbs up. Fast, reliable, good service. I order all my HO stuff from them. (Shipped to the UK)

[dispatcher812]

Thank you for your responses. I just got off the phone with Harold after placing my order with them. He was very nice and a quick response from the company as a whole. As long as my engine comes in as expected, they will have earned my business.

[ouengr]

I ordered from them in years past but their prices are really high. About the only thing that I will order from them are their limited run Intermountain cars.

[dispatcher812]

I recieved my order from them Friday. Great service and fast shipping from the other side of the country. I will be ordering from them again.

[foty89]

Well, first post here, been silently reading for a while. Just wanted to share my experience with PWRS. I have been buying from them for a while now. It is true their prices are not always the best, but they do have good sales, you just have to check every so often. I love the "goodie box" they have for you, where you can order things and keep them there, until you get to $200, then ship for a flat rate of $10-$12. They are great to work with and their custom stuff is great.

[riverotter]

I ordered from them in years past but their prices are really high. About the only thing that I will order from them are their limited run Intermountain cars.

Ditto - very friendly people on the phone, advanced technology-driven site, but at the high end of the price scale on almost everything I've ever shopped for. Plus, the advance orders often get delayed; I recently cancelled an order for grain hoppers I had been waiting over a year for - way over a year.

[foty89]

Ditto - very friendly people on the phone, advanced technology-driven site, but at the high end of the price scale on almost everything I've ever shopped for. Plus, the advance orders often get delayed; I recently cancelled an order for grain hoppers I had been waiting over a year for - way over a year.

Yeah, they will keep orders alive as long as they think there is ANY chance they can get it. I have a set of SOO coal hoppers that is out of stock everywhere, but they haven't canceled the order yet.

[AndrewC]

Yes their prices are at the high end of the market, but the secret is to get on the mailing list and browse through the never ending sale items for a bargain or 12.